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Phoenix, the federal payroll system

Software meant to save money paying public servants. It didn’t go as planned. See what it cost taxpayers, with the original source.

🇨🇦 Canada · 2018 · 🏗️ Megaprojects

Software meant to save money paying public servants. It didn’t go as planned.

💸 Guess, then reveal the price

C$2.2 billion projected extra cost to 2023

It was named after a bird that bursts into flames. Nobody checked the brief.

What actually happened

Phoenix was meant to save about $70 million a year. A 2018 Senate finance committee report projected about $2.2 billion in extra costs through 2023 to stabilize and run it, while many employees were overpaid, underpaid or not paid.

Source: The Globe and Mail ↗ · Amount in original currency, not adjusted for inflation. An unusual cost is not automatically waste; see how we check the facts.

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